TMZ Performance is located in Waukesha, Wisconsin (Suburb of Milwaukee, WI).
TMZ Performance, LLC. (TMZ) warrants our transmissions for normal use for a period of 1 year, three hundred sixty-five (365) days and unlimited mileage from Invoice (or Shipment) date to the original purchaser. This applies to all rebuilt transmissions and pre-built transmissions. This warranty does not cover parts that were not replaced during the rebuild, nor does it cover used replacement parts requested by the purchaser. A copy of the original invoice must be provided with any warranty request. During the warranty period, TMZ Performance, LLC will, at its discretion after inspection, repair or replace any product found to be defective in material or workmanship.
TMZ’s obligation under this warranty shall be limited to repairing, replacing, or crediting at its option any part proven defective. Damage to any parts resulting from misuse, abusive or illegal driving, improper transmission gear oil usage or amount used, improper clutch or shifter adjustment or damage, damaged shifter cables or improper transmission/clutch installation shall void this limited warranty. Final determination of the suitability of the products for the use contemplated by the buyer is the sole responsibility of the buyer. If you are racing or committing an illegal activity there is no warranty. Damage to any parts resulting from defects in material such as inclusions in the Steel/Aluminum will not be covered under any warranty from TMZ or Mitsubishi. Any return freight charges must be prepaid by the customer. TMZ shall not be liable for any special, direct, indirect, incidental or consequential damages, that might be claimed as a result of the failure of any part, including claims for delay, injury or death, loss of profits, cost of purchase or replacement goods, claims of customers of the purchaser, labor charges, installation or use of these parts. TMZ Performance is not responsible for warranty or repair issues with parts or drivetrain/clutch products manufactured by other companies including ACT, Competition Clutch, South Bend Clutch, Quarter Master Clutch, AMS Performance, Beyond Redline Performance, Frontline Fabrications, Performance Autowerks, KAAZ differentials, Quaife differentials, Torque Solution products or any other manufacturer associated with products sold through TMZ Performance. All warranty claims should be through their respective manufacturer. TMZ Performance requires a 20% restocking fee on any NEW, UNUSED, UNOPENED product that is returned by the customer, and the customer is responsible for all shipping charges. Refunds will only be for 80% of the cost of the part(s) purchased, not including shipping charges or transaction fees.
TMZ shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part subject to this warrantee. There is no other warranty, expressed or implied, extending beyond those set forth above. Understand that by purchasing an item or service from us you are agreeing to these terms. Every effort has been taken to insure that the transmission you have received has been built using the best parts available and assembled by a highly qualified technician. It is the customer’s responsibility to make sure that the clutch mechanical and hydraulic assembly is in proper working order and proper adjustment. If you are experiencing any problems with your transmission do not continue to drive it and contact us immediately. In the event that you managed to cause damage to your transmission that is not covered under this warranty we will offer to make any repairs at discounted prices.
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